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Service and Support in the Year 2020
With connected device growth expected to hit 50 billion by 2020 combined with high bandwidth demands for streaming 8K content, service and support in the year 2020 will look very different. Adoption of remote monitoring and management solutions will be standardised, devices will be more intelligent, data will be richer and resolutions will be automated. Although the year 2020 is not too distant the landscape of service and support for systems will be more efficient and pro-active, presenting new opportunities for device manufacturers, technology integrators and solutions providers.
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