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Recurring Revenue (Part 4 of 6): Making Necessary Back-Office Changes Recorded Webinar

Offering any type of recurring monthly revenue (RMR) program changes the way you do business on the back end. Accounting, billing, and customer communications all need to be adapted to support RMR. In this Business Toolkit Series webinar, take a look at how your back-office operations will be affected including the overhead costs and resources needed, software tracking options, whether commissions should be paid on RMR, and the bottom line difference between doing it yourself vs. outsourcing to a third party.

It is easy to underestimate the importance of these decisions when rolling out a RMR program. They seem like something you can figure out once the demand is there. It’s a slippery slope though as you may quickly find that you can’t keep up with new demand, are operating inefficiently, and leaving yourself open to mistakes. So, set yourself up for success by establishing new back-office procedures before they are needed.

Several home technology professionals will contribute their experiences and participate in this idea sharing webinar facilitated by Leslie Shiner of The ShinerGroup.

Recorded on June 25, 2014.

This webinar is only available to CEDIA members.
CEU Value: 1.0

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Recurring Monthly Revenue (RMR) is a concept we are all familiar. The benefits are undeniable – establishes long-term relationships with your clients, boosts customer satisfaction, creates a steady cash flow, and increases the value of your business. But, it’s not that simple because there is not a one-size-fits-all business model to follow. Every company must find the mix that works best for them and their customers.

To position your business for success, you must add RMR to your business model. In this Business Toolkit Series of webinars, we will provide a forum for idea sharing and learning to guide you through the process of developing a RMR program. The information will be delivered straight from other home technology professionals through conversations facilitated by Leslie Shiner of The ShinerGroup.

There is no sure-thing, step-by-step guide to designing, implementing, and maintaining a RMR program. But you don’t have to go it alone. Whether you currently offer RMR or need to get started, attend this webinar series so you can make educated decisions by learning from others.

After registering, the one-hour archived webinar and documents will be available for 90 days. To access, log in to and selectMy CEDIA thenMy Training.


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