Offering any type of recurring monthly revenue (RMR)
program changes the way you do business on the back end. Accounting, billing,
and customer communications all need
to be adapted to
support RMR. In this Business Toolkit Series webinar, take
a look at how your back-office operations will be affected including the overhead costs
and resources needed, software tracking options, whether commissions should be paid on
RMR, and the bottom line difference between doing it yourself
vs. outsourcing to a third party.
It is easy to underestimate the importance of these decisions when rolling
out a RMR program. They seem like something you can figure out once the demand
is there. It’s a slippery slope though as you may quickly find that you can’t
keep up with new demand, are operating inefficiently, and leaving yourself open
to mistakes. So, set yourself up for success by establishing new back-office
procedures before they are needed.
Several home technology professionals will contribute their experiences and
participate in this idea sharing webinar facilitated by Leslie Shiner of The
Recorded on June 25, 2014.
This webinar is only available to CEDIA members.